Protection of your personal data is of great importance to us.

We therefore, as a matter of routine, handle your personal data responsibly and in compliance with the applicable statutory data protection provisions. This Privacy Policy contains information for you about our data processing methods. We explain what data will be processed by us whenever you access this website.

The data collected when visiting this website, when using the login C2C Portal (hereinafter: login), and when using the services offered on the Internet by Aartesys AG (hereinafter: online services) are processed by Aartesys AG (“Aartesys”, “we” or “us”) in its capacity as provider of this website and as service provider. The aforementioned offers are hereinafter referred to as “digital presence”.

This data protection declaration was last updated on 15.05.2018.

1 Who is the owner of the data collected?

The owner of the data collected is Aartesys AG, Silbergasse 32, 2502 Biel-Bienne, Switzerland.

2 What data do we collect?

In principle, our digital presence can be used without disclosing any personal data. As is common practice with many websites, certain data such as IP addresses and other usage information, is collected automatically and then analysed and processed anonymously by our web analytics software. By using our digital presence you consent to the collection, use and disclosure of this data in accordance with the terms of this Privacy Policy.

2.1 Automatic logging

Our web servers automatically log every visit in a temporary log file. User-specific data (such as the IP address of the requesting computer, identification data of the browser used, the operating system of the requesting computer, the amount of data transferred, the name of the Internet Service Provider, the date and time of access) and technical data (such as the name and URL of the referring web page when the website was accessed via a link and, additionally, the search term if it was accessed via a search engine) are logged and analysed anonymously. First and foremost, this data is needed to enable the use of our content (connection set-up), and is also used for system-related purposes, such as technical administration and system security.

We do not use your data for any other purposes, unless you have given your express consent to additional data processing when using certain services.

2.2 Additional data processing

In order to use some of our online services, you must first register for the Login with some personal data. These services are then used in accordance with a contractual agreement and the associated Subscriber Conditions or General Terms and Conditions (GTC). In addition, we only process personal data when you decide to send it to us; for example, by filling out an online form or sending us a message via the contact forms.

In these cases, we will only ask you to provide the personal data we require to perform the services we provide. The information you provide us with will be recorded in our IT systems.

3 How do we use your data?

Collecting data helps us to develop and improve our digital presence and to optimize our range of services. We will use the data we collect about you for the following purposes:

  • To enable your use of the digital presence (establishing a connection).
  • For internal management of the website, for example technical administration and maintenance of system security.
  • To optimize user friendliness, we collect statistics on user behaviour on our website. This data is analysed anonymously (see also section 4.4).
  • To provide logins, online services and contractually-compliant processing of these services.
  • To tailor our websites to specific target groups (with targeted content or information on the website that may be of interest to you).
  • To prevent fraud and improve the security of the website.
  • Other purposes in accordance with a contractual agreement and the associated Subscriber Conditions or General Terms and Conditions (GTC).

4 Cookie policy

4.1 What is a cookie?

A cookie is a text file with short data sequences (a sequence of letters and numbers) that by itself cannot perform any operations. This text file is transferred to your browser by the web server when you visit a website. The cookie is stored on your local computer. There are two different types of cookies: temporary cookies and permanent cookies.

We use both temporary cookies, which are automatically deleted from your mobile device or computer at the end of the browser session, and also permanent cookies, which remain on your computer or mobile device for up to ten years after the browser session. They are automatically disabled after the programmed time.

4.2 How safe is it to enable cookies?

It is safe to enable cookies. When using a third-party computer, however, we recommend deleting cookies and your browser history to prevent subsequent users from being able to see your surfing behaviour.

4.3 How do we use cookies?

We use cookies to carry out an anonymous evaluation of general user behaviour. Our goal is to optimize our digital presence, to make it easier to use, to make finding content more intuitive, and to ensure that it can be more clearly laid out and structured. It is important to us to make our digital presence user friendly and tailor it to your needs. This allows us to optimize our websites with targeted content or information on the website that may be of interest to you.

We use so-called re-targeting or re-marketing methods on our websites. These are online marketing tools. If you now visit other third-party websites, you will be shown product recommendations with targeted pop-up adverts. Only anonymized data is sent to third parties, and personal identification is not possible.

4.4 Web analytics services

We use various web analytics services such as Webtrends Inc., Jetpack (from Automattic), Logaholic or Google Analytics (for selected applications), a network analytics service provided by Google Inc. The web analytics services use cookies (see 4.1), which evaluate the use of our digital presence to obtain information for the purposes of improving our services and carrying out a statistical evaluation of our visitor traffic. It is not possible to trace the identity of individuals during these operations. The information generated in this way may be transmitted to a server abroad and stored there. You can prevent cookies from being stored by adjusting the settings of your browser software accordingly (see section 4.5). Data collection and storage can be withdrawn at any time with future effect. For more information, see the Webtrends Privacy Statement or the Google Analytics privacy policy.

4.5 How do I prevent the use of cookies and web analytics tools?

Most browsers accept cookies automatically. However, you can instruct your browser not to accept any cookies or to prompt you before accepting a cookie from a website you visit. You can also delete cookies on your computer or mobile device using the feature for doing so in your browser.

To enable or disable cookies in your web browser:

Check which web browser you are using and then select the relevant link below. On the page you are taken to, you will find instructions on how to enable or disable cookies in your web browser.

If you choose not to accept our cookies or cookies and tools from our partner companies, you will not be able to see certain information on our websites or use some features that improve your visit.

You can find more information on the use of cookies at the following website:

5 Will we share your data with anyone else?

In the event that Aartesys engages third parties to provide the services, it will be authorized to make available to them the data necessary for this purpose. These third parties are subject to the same obligations with regard to data protection as Aartesys itself. Apart from this, personal data is not transferred to third parties or otherwise transmitted without your express consent. Transfer to other companies within Aartesys Group is permitted. We will retain your information for no longer than necessary and it will remain confidential. This excludes the transmission of personal data to governmental institutions and authorities as well as to private persons with a right thereto based on statutory regulations, court orders or regulatory decisions, as well as its transfer to governmental institutions for the purposes of taking legal action or prosecution should our legally protected rights be challenged.

6 Your rights

6.1 Right to access and information

For any questions regarding the processing of your data, please contact us at the following address: Aartesys AG, Silbergasse 32, 2502 Biel-Bienne,

Should you wish to contact us by e-mail, please note that e-mails will be in an unencrypted form and will therefore be susceptible to the security risks typically associated with such methods of communication.

6.2 Amendment, blocking and deletion / withdrawal of consent

If you would like any data to be amended, blocked or deleted, please apply in writing together with a copy of your passport or ID to the following address: Aartesys AG, Silbergasse 32, 2502 Biel-Bienne,

If the deletion of any data is not permitted for statutory or contractual reasons or by commercial or tax law, in particular by statutory retention periods, the data will be blocked instead of deleted.

7 How secure is your data?

The data we collect and save is treated confidentially and, using appropriate technical and organizational precautions, protected from loss or manipulation as well as from unauthorized access by third parties.

Login information exchanged between your hardware and us is encrypted. We do not accept liability for any unauthorized access or loss or personal data that is beyond our control.

Our digital presence may contain links to other digital solutions which are outside our control and are not covered by this Privacy Policy. If you access other digital solutions using the links provided, the operators of these digital solutions may collect information from you which will be used by these operators in accordance with their privacy policy, which may differ from ours.

8 Changes to the Privacy Policy

Changes to this Privacy Policy may be required from time to time, for example due to the ongoing development of our digital presence or as a result of changes in legislation. Aartesys therefore reserves the right to change the Privacy Policy at any time, with effect from a future date. Accordingly, we recommend that you re-read this Privacy Policy on a regular basis.